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Resume

H.E. NICK NICHOLLS

222 Freedom Court | Rockwall, TX 75032 | (214) 810-3007
nick@nicknicholls.net | https://www.linkedin.com/in/NickNicholls

 

Sr. PROJECT MANAGER / AGILE DEVELOPMENT / eCOMMERCE

Results-oriented professional with 20 years’ experience in project management, program development, and business analysis. Reputation for proactive, performance-driven project/program management across multiple functional areas. Experienced in startup, turnaround and mature business environments.
Fortune 500 Foundation.

Areas of Expertise:

• SDLC Management
• UI / UX Development
• eCommerce
• Agile / Scrum Master
• API / SOA Deployment
• Resource Management
• Cross-Functional Teams
• Budget / Cost Management
• Defect Management
• Business Analyst
• Oracle ATG Platform
• IBM WebSphere Platform
• Internet-of-Things

PROFESSIONAL EXPERIENCE

Sr. Project Manager – Agile Website & API Development
AT&T
2014 – Present

Responsible for multiple Agile SDLC roles through multiple deployments. Project Manger deploying end-to-end BYOD ATT.com eCommerce strategy. Agile PM for multiple API releases for Internet-of-Things strategic initiative. (contractor)
• Agile Project Manager: Deployed ‘Bring Your Own Device’ (BYOD) Mobile eCommerce initiative on ATT.com.
• Agile PM: Managed multiple API deployments, directing Backlog, Development Iterations and Daily Scrums.
• Defect Manager: Created proactive approach to defect analysis and resolution for Internet-of-Things (IOT) initiative.
• SDLC Environment Management: Organized environment platforms for Dev2Dev, E2E/Regression and PVT testing.

Sr. Business Analyst & Delivery Manager – Website & Mobile eCommerce
MetroPCS / T-Mobile
2013 – 2014

Directed MetroPCS.com and Mobile web enhancements, including new features/functionality and ongoing deployments. Delivered multiple major website and mobile initiatives. Managed multiple 3rd party vendor relationships. (contractor)
• Delivery Manager: Managed iterative website UI/UX and functional enhancements through biweekly releases.
• Agile Project Manager: Directed end-to-end development and deployment of BYOD initiative for MetroPCS.com.
• Deployment Manager: Lead the online deployment of Market-by-Market initiative; MetroPCS’s new market strategy.
• Sr. Business Analyst: Responsible for new feature/functionality scope, business requirements and solution approach.

Program Manager – Web, Mobile & eCommerce
The Digital Factor
2011 – 2013

Developed and implemented digital marketplace solutions, strategies and eCommerce business models for multiple SMB efforts. Developer and Publisher on Apple iOS and Google Play platforms.
• iOS Developer: Publisher of “Digital Marketing Tools” magazine on Apple iOS and Google Play platforms.
• AT&T Contractor, SDLC Product Owner: Directed initial Agile efforts for AT&T Business Center solutions.
• Product Development: Created and managed multiple B2c consumer marketing and sales programs.
• Web, Mobile & eCommerce Solutions: Designed SEO, SEM & SMO online/offline efforts for multiple SMB efforts.

Program Manager – EMR/EHR Deployment
Perot Systems / Dell Corporation
2010 – 2011

Established physician facing systems for Electronic Medical Records initiative & go-live integration. Responsible for directing Client-to-Cloud system integration, developing physician and staff relationships, and all stakeholder communication.
• Product Owner: Managed all client, physician & stakeholder Vision & Product Backlogs.
• Strategic Program Alignment: Established client best practices for all and physician-centric touch-points.
• Systems Integration: Directed all Client-to-Cloud systems development, integration, testing, training and go-live.
• C-Level Presentations: Developed formal communication matrix for all stakeholder business communications.

Program Management & eCommerce
Fortress Solutions
2008 – 2010

Directed the expansion of this telecommunications company’s business partner and customer base. Established commercial sales dept., new channel development, OEM and telecom marketing strategy.
• Program Management: Directed telecom strategy – securing 2nd largest RBOC and OEM renewal.
• Workflow Integration: Formulated new business process best practices & RAD feedback analytics.
• Organizational Development: Established and integrated commercial sales organization.
• C-Level Negotiations: Developed new business RFx process & directed all contract negotiations.

Channel Management & eCommerce
Intechra
2005 – 2008

Formulated new B2B channels, eCommerce strategy, and principals for value propositions. Directed the expansion of this telecommunications company’s business partner and customer base.
• Product Management: Created international telecom disposition strategy – $ 26MM ROI effect.
• Business Innovation: Formulated online revenue strategies from organic systems & structure.
• Channel Development: Integrated virtual and POS systems, optimizing B2B direct sales efforts.
• M&A Integration: Managed offline & online marketing integration of new acquisitions.

General Management & eCommerce
National Computer Liquidation Center
2002 – 2005

Created eCommerce business channel strategy, for repurposing telecom off-lease technologies.
• Business Innovation: Formulated online revenue strategies for telecom & OEM off-lease product.
• Channel Development: Integrated physical and virtual systems, optimizing sales efforts.
• C-Level Negotiations: Negotiated all supply chain and distribution channel agreements.
• Change Management: Restructured product channels and created operational efficiency.

Product Management – Wireless Digital Data
WorldCom / MCI – Wireless Broadband Solutions
1996 – 2002

Conceptualized & built 1st high-speed 30Mbps wireless digital data service in Dallas Texas in 1997.
• Product Development: Directed RAD of early WiMax (Clearwire) – positioned sale to MCI/Worldcom.
• Staff Development: Start-up staffing of RF data engineers, operations and HR management.
• Change Management: Consolidated 10 operating units, increasing free cash flow.
• Regulatory Strategy: Positioned lobby for spectrum regulation modifications with FCC.

Marketing, Sales and Programming, The Washington Post
Marketing and Sales, Coaxial Communications
Marketing and Sales, Time Warner Cable

COMMUNITY INVOLVEMENT:

Lakepointe Church, Rockwall, Texas: Active Member 2004 – 2015
Sporting Chance Golf Tournament, Plano, Texas: Chairman 2005 – 2015
DFW Labrador Rescue, Plano, Texas: Coordinator 2003 – 2010
Boy Scouts of America, Houston, Texas: Order of the Arrow | Eagle Scout 1970 – 1983

EDUCATION:

University of Houston (B.S. Industrial Technology) 1980

APPLE iOS Developer – iTunes Newsstand, iPhone, iPad 2011